WOW AIR was nonetheless promoting tickets to passengers this morning regardless of it cancelling flights earlier this week amid disaster talks concerning the enterprise.
Shopper organisation Which? says it discovered Wow Air flights on sale at 7am right now in addition to late final evening.
That is regardless of the airline asserting in a 3am assertion this morning that it had “postponed” flights whereas it tried to boost sufficient money to maintain the enterprise going.
It additionally comes after Wow Air cancelled 20 flights on Monday.
Had holidaymakers booked the flights Which? discovered on sale, which was a return journey for a household of 4 from London Stansted to Reykjavik in Iceland, they might have virtually instantly been left £1,032 out of pocket.
The airline went bust only a few hours later.
Rory Boland, Which? journey editor, mentioned: “Passengers will fairly rightly be appalled that Wow Air, was nonetheless promoting tickets proper up to date it collapsed figuring out full nicely that any tickets bought would probably not be well worth the paper they’re printed on.”
The right way to get a refund?
THOUSANDS of WowAir prospects have been left stranded this morning after the airline cancelled all flights.
Can I get a refund? For those who booked instantly with Wow Air by bank card then it’s good to contact your lender to say underneath Part 75 of the Shopper Credit score Act, so long as you paid over £100.
For those who paid by debit card then you definately might be able to get a refund by going to your financial institution and utilizing Chargeback.
For those who booked utilizing a 3rd get together journey agent inside the EEA as a part of a 3rd get together vacation then you could be coated underneath the Package deal Journey Directive and you’ll contact your journey agent to e-book an alternate flight.
For those who booked with an agent or vacation web site and they’re ATOL protected then you definately’ll get flights rebooked.
Declare on insurance coverage
For those who can’t declare compensation instantly by means of the airline, your journey insurance coverage could refund you but it surely depends upon the phrases and situations of your coverage.
For those who’ve booked a resort or lodging then insurance coverage could cowl the refund.
The airline’s homepage nonetheless lists flights on the market on the time of writing at 10.30am however once you click on by means of to e-book a message pops up saying: “SYSTEM MAINTENANCE
“Sorry about that! We’re presently updating our system, however we will probably be again shortly.”
There’s solely a small banner on the prime of the house stating that the airways has ceased buying and selling and cancelled all flights.
The Solar has put this to the Icelandic airline and we’ll replace this story if we get a response.
In an announcement posted on its web site this morning Wow Air mentioned: “Wow Air has ceased operation. All Wow Air flights have been cancelled.”
Wow Air’s collapse has induced chaos for passengers with some stranded on the airport and others scrabbling to seek out alternative flights and get refunds.
Whether or not you will get your a reimbursement depends upon whether or not your journey was ATOL protected, whether or not you had journey insurance coverage, and the way you paid.
Learn our Wow Air compensation information on your rights.